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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bernice King

May 22, 2026

5  out of  5
rating by Bernice King
"⭐⭐⭐⭐⭐ 5-Star Review I had an amazing experience working with Michelle Benson-Dumas while starting my new life insurance policy! From beginning to end, Michelle was professional, knowledgeable, patient, and truly cared about helping me choose the best coverage for myself and my family. She explained everything in a way that was easy to understand, answered all of my questions thoroughly, and made the entire process smooth and stress-free. It’s not often you come across someone who genuinely puts your needs first, but Michelle did exactly that. Her excellent customer service, attention to detail, and dedication gave me peace of mind knowing I made the right decision. If you are looking for someone trustworthy, professional, and committed to helping you protect your future, I highly recommend Michelle Benson-Dumas. Thank you for making this such a wonderful experience!"
We responded:
"Bernice, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Michelle Benson-Dumas’s Team is just a call or email away!"
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Karima Davis

May 21, 2026

5  out of  5
rating by Karima Davis
"Charlene is the absolute best! Very informative and always available to help me out with all my concerns!"
We responded:
"Thank you so much for the 5-stars, Karima! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Michelle Benson-Dumas’s Team anytime."
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Pullup Or Pulloff

May 20, 2026

5  out of  5
rating by Pullup Or Pulloff
"Ms. Dumas was very professional, courteous, and Answered all questions promptly.... Thank You Ms. Dumas"
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Monquez Hunter

May 20, 2026

5  out of  5
rating by Monquez Hunter
"My experience has been nothing more than exceptional! Everyone is professional and eager to assist me with questions or concerns. I would recommend to anyone looking for life insurance with this firm!"
We responded:
"Thank you Monquez for leaving my agency a 5 star review but more importantly for being a long-term client who continues to trust us with your insurance needs."
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Timothy Mujsce

May 19, 2026

5  out of  5
rating by Timothy Mujsce
"She’s genuinely great at what she does — friendly, helpful, knowledgeable, and easy to work with. You can tell she really cares about her clients and goes above and beyond"
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Charlene Johnson

May 19, 2026

5  out of  5
rating by Charlene Johnson
"My experience with this agent’s office has been nothing but excellent!"
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Bryan Brown

May 19, 2026

5  out of  5
rating by Bryan Brown
"The best 5 stars"
We responded:
"Thank you Bryan for leaving us a 5-star review! "
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Asha Cornelius

May 18, 2026

5  out of  5
rating by Asha Cornelius
"Amazing, fast & professional"
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Stanced Lyfe

May 15, 2026

5  out of  5
rating by Stanced Lyfe
"Switched to this location recently, very nice and respectful representatives and always very helpful."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Chesapeake to know that you had such a wonderful experience with us here on State Farm Agent Michelle Benson-Dumas’s Team."
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Mr. J-RCs

May 14, 2026

5  out of  5
rating by Mr. J-RCs
"J, took care of me... She showed the utmost patience and professionalism.. Thanks, State Farms! A happy customer."
We responded:
"Mr., thank you for your wonderful review of State Farm Agent Michelle Benson-Dumas’s Team!"
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Chantal Sexton

May 11, 2026

5  out of  5
rating by Chantal Sexton
"Michelle Benson-Dumas has been a fantastic agent to work with over the years; super easy to deal with; very professional along with her very capable staff; very helpful with any claims I have had to make as well; over the most pleasant experience! I would highly recommend her and her staff!"
We responded:
"Thank you so much for the 5-stars, Chantal! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Gage Holland

May 7, 2026

5  out of  5
rating by Gage Holland
"Made everything easy, with excellent service"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Michelle Benson-Dumas’s Team. "
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shanetta pegues

May 4, 2026

5  out of  5
rating by shanetta pegues
"Excellent customer service 10/10 recommend"
We responded:
"Thanks so much for the amazing review, shanetta! We really appreciate your support here in Chesapeake . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Lauren Thornsbury

May 1, 2026

5  out of  5
rating by Lauren Thornsbury
"Michelle is amazing. She helped me with all my needs and was very pleasant to speak to. I would recommend her to everyone."
We responded:
"Lauren we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Dre Duran

April 30, 2026

5  out of  5
rating by Dre Duran
"Michelle was amazing! She helped me get a lower rate for my car insurance and was very friendly, informative and helpful! The only thing I would’ve changed was switching sooner!! RIP to all those years of overpaying and HERRO to saving money! Call her TODAY and I promise you won’t regret it! Don’t be like me and wait, CALL HER RIGHT NOW!!"
We responded:
"We appreciate your review, Dre. We are so happy that you had such a wonderful experience with State Farm Agent Michelle Benson-Dumas’s Team here in Chesapeake ! "
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Shawnna Orton

April 30, 2026

5  out of  5
rating by Shawnna Orton
"She was very inviting and made me feel comfortable. Explained and answered all of my questions before I even had to ask. Very patient with me and everything. I wish I could give 10 stars !!"
We responded:
"We are grateful for your 5-star review, Shawnna! Thanks for taking a moment to share your positive rating of State Farm Agent Michelle Benson-Dumas’s Team here in Chesapeake . "
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Regina Boggs

April 30, 2026

5  out of  5
rating by Regina Boggs
"5stars around the BOARD thank you so much for understanding greatly appreciated!!!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Michelle Benson-Dumas’s Team here in Chesapeake . "
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L R

April 17, 2026

5  out of  5
rating by L R
"Everything you need for insurance."
We responded:
"Thank you for the 5-star review, L! Here on State Farm Agent Michelle Benson-Dumas’s Team, we are proud to serve our community and appreciate your recognition. "
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Sherry Gordon

April 6, 2026

5  out of  5
rating by Sherry Gordon
"I've been a client for years and the consistent customer service is exceptional. It's refreshing to interact with a business that's professional, personable, though and genuinely make you feel at ease whether you're purchasing a vehicle or on your worse day, filing an accident claim or submitting a death claim. This is the office for you! I haven't been disappointed and I highly recommend it you for your insurance needs."
We responded:
"Thank you for the 5-star review, Sherry! Here on State Farm Agent Michelle Benson-Dumas’s Team, we are proud to serve our community and appreciate your recognition. "
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Lynn Griffin

April 2, 2026

5  out of  5
rating by Lynn Griffin
"I want to thank you for your professionalism, patience and empathy. And always reaching out to let me know my options. Please let whoever you have to report to in the main corporation that you are a true asset. Your office has inspired me to have people call and get your insurance. Enjoy the rest of your day!"
We responded:
"Lynn, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Michelle Benson-Dumas’s Team here in our Chesapeake office. "
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Richard Baker

April 1, 2026

5  out of  5
rating by Richard Baker
"Michelle has been a great agent. She has taken the time and extreme effort to make everything work smoothly for me and my family. I would recommend her to all my friends"
We responded:
"Thank you for the 5-star review, Richard! Here on State Farm Agent Michelle Benson-Dumas’s Team, we are proud to serve our community and appreciate your recognition. "
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Mommy E

March 27, 2026

5  out of  5
rating by Mommy E
"Fast and friendly service! I've been with State Farm for years and have never been disappointed in the care they give their customers!"
We responded:
"Thank you for leaving us this 5-star review! We appreciate your business."
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Kevan Gaines

March 27, 2026

5  out of  5
rating by Kevan Gaines
"Michelle provided me with excellent customer service with handling changing my insurance on my vehicle."
We responded:
"Kevan, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Darnel Hall

March 27, 2026

5  out of  5
rating by Darnel Hall
"So first of all let me start by saying ShaDana had a very bubbly personality. She also remained very professional even though I tried to give her a hard time. She continued to help me and resolve my problem with no sign or hits of breaking her professionalism. Thank you again!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Michelle Benson-Dumas’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Ron Minnick

March 23, 2026

5  out of  5
rating by Ron Minnick
"Very professional staff! Helped me save money, and added a life policy."
We responded:
"Thank you for the fantastic review, Ron! We are always here to help with your insurance needs here in Chesapeake . "